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LIMITED TIME FREE AU SHIPPING ON ALL ORDERS SHOP NOW

AFTERPAY AVAILABLE

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OVEV is Australian made and ships directly from Sydney

Shipping

Domestic

All domestic oders are shipped using Australia Post. Please allow a processing time of 48 hours for your order before it is shipped. During high-demand sale periods and holidays, kindly anticipate some additional processing time. Its important to note that online orders are not processed during weekends or on public holidays for New South Wales. Once your order is shipped and the tracking link becomes available from Australia Post, you will receive comprehensive trackcing information to monitor its delivery progress.

You can track your order here

To receive mobile updates regarding delivery, we recommend adding your mobile number at checkout.

International

We are working towards shipping from our Australian location abroad. Customers will be updated when we will dispatch to New Zealand, the United Kingdom and Singapore. We encourage you to contact customercare@ovevwellness.com with any queries.

Rates

We offer domestic shipping within Australia with Australia Post: 

  • Standard - $6.00 for orders below $70 (3 to 5 business days).
  • FREE standard shipping on all orders above $70
  • Express - $14 upgrade (2-5 business days).

Returns

Return Policy

We can only process returns for unopened, damaged goods, as this is essential for maintaining our quality control standards for our customers. If you believe you've received a damaged or faulty product, please contact us at customercare@ovevwellness.com within 2 weeks of receiving your order and our team will respond within 48 hours. Please ensure you provide order number information and photographs of the damaged or faulty product. Regrettably, we are unable to offer refunds for opened packages or for returns due to a 'change of mind' after purchase.

Faulty Order

If you have concerns about a damaged or faulty item, please contact us and we'll assist you in resolving the issue and issuing a refund if applicable.